Privacy Policy

We collect the information you give us when you create an account and build a profile, and the information generated by using JamMatch.

• Account details: your email address, password (stored hashed) and display name.
• Profile details: instruments and playing levels, genres, influences, goals, what you're looking for, availability, rehearsal habits, your city and area, and an optional photo, bio, website and social links.
• Performance links: the YouTube or Vimeo addresses, titles, instruments and notes you add. We embed these players; we do not host or upload the video files themselves.
• Activity: interests and passes, connections, messages, session proposals and their status, endorsements, reports and blocks.
• Preferences: which notifications you want and whether your profile is visible or paused.
• Technical data needed to run the service: session information, and basic device and browser details in server logs.

We use your information to run JamMatch: to show your profile to other musicians, to suggest people who are a good musical fit, to deliver messages and session proposals, to send the notifications you asked for, and to keep the community safe.

We also use aggregated, non-identifying activity to understand which parts of the app work and to fix problems.

Your city and area are used to estimate distance between musicians and to show nearby players and the map view. Distances are approximate and rounded. JamMatch does not track your device's precise GPS location.

Your musician profile is visible to signed-in members of JamMatch. Your email address is not shown on your profile.

Interests are private: another musician only learns you expressed interest once you are both interested and become connected. Messages, session details and endorsements are visible only to the members involved.

You can hide your profile from discovery or pause it at any time. Reports are visible only to you and to JamMatch moderators.

We send the notification emails you switch on, such as new connections, new messages, session updates and session reminders. You can turn each category off on the settings page, and account emails such as password resets are always sent when you request them.

We rely on a small number of providers to operate JamMatch: cloud hosting and database storage for app data, an email delivery service for notifications, and the YouTube and Vimeo players used to show performance videos you link to. Those services may receive technical information such as your IP address when a page loads, and they handle it under their own privacy policies.

We do not sell your personal information, and we do not share your messages or profile with advertisers.

We keep your information while your account is active. You can delete individual videos, interests and messages in the app, and you can ask us to delete your account and its profile data.

When an account is deleted, its profile, videos, messages, session proposals and endorsements are removed or, where we must keep a record for safety or legal reasons, retained only for that purpose.

JamMatch is for people aged 18 and over. We do not knowingly collect information from anyone under 18; if we learn that an account belongs to a minor, we close it and delete the data.

You can review and edit your profile, hide it, pause discovery, change your notification preferences and remove content you added at any time. If you would like a copy of your information or want it corrected or deleted, contact us through the app.

Your data is stored on managed infrastructure with access controls that limit each record to the members involved in it. No service can promise perfect security, so please choose a strong password and never share account details.

If we make a meaningful change to this policy we will update the date above and, where the change matters to you, let you know in the app or by email.